LettersSmall businesses remain key to attractiveness of shopping malls
Readers discuss efforts to retain independent stores in shopping malls, and Hong Kong’s storm water drainage systemHong Kong environmental issuesLettersPublished: 11:30am, 17 Sep, 2023Why you can trust SCMP
This could not be farther from the actual situation. Small independent stores or speciality shops are essential to ensuring the provision of a wider range of goods and services, which adds character and attraction to our shopping malls. There are no incentives for us to substitute distinctive small shops with run-of-the-mill chain stores to keep our customers engaged. We always actively search for individual speciality tenants that offer high-quality, unique products and services.
Whenever a tenant ends their lease, we look for a similar replacement. When some elderly operators choose to retire at the end of their leases, it is difficult to find substitutes that have the same affinity with the local neighbourhood. We may have to settle for the closest replacement of a chain store in a similar trade category to serve the community.